Customer service : career success through customer satisfaction
Main Author: | |
---|---|
Format: | Book |
Published: |
New Jersey:
Prentice Hall,
2001.
|
Edition: | 2nd ed. |
Subjects: |
LEADER | 00513pamaa2200181 4500 | ||
---|---|---|---|
001 | 0000036167 | ||
005 | 20190809090000.0 | ||
020 | 0 | 0 | |a 9780130859594 (pbk) |
082 | |a 658.812 TIM 2001 | ||
090 | 0 | 0 | |a HF5415.5 |b TIM 2001 |
100 | 1 | 0 | |a Timm |
245 | 1 | 0 | |a Customer service : |b career success through customer satisfaction |c Paul R. Timm. |
250 | 0 | 0 | |a 2nd ed. |
260 | 0 | 0 | |a New Jersey: |b Prentice Hall, |c 2001. |
300 | |a viii, 223p.; |c 23cm. | ||
501 | 0 | 0 | |a CBF |
650 | 0 | 0 | |a Customer services |
650 | 0 | 0 | |a Consumer satisfaction |