Service management : operations, strategy, and information technology

Main Author: Fitzsimmons
Other Authors: Fitzsimmons,
Format: Book
Published: New York: McGraw-Hill, 2001.
Edition:3rd ed.
Subjects:


TSAM LIBRARY

Call Number: HD9980 FIT 2001
Accession Item Category Format Status Notes
0000044842 Open Shelf Monographs AVAILABLE


ICS LIBRARY

Call Number: HD9980 FIT 2001
Accession Item Category Format Status Notes
2000002356 Open Shelf Sabah Monographs AVAILABLE
2000002357 Open Shelf Sabah Monographs AVAILABLE