SERVICE management and operations

Other Authors: Hakserver,
Format: Book
Published: New Jersey: Prentice Hall, 2000.
Edition:2nd ed.
Subjects:
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020 0 0 |a 0130813389  
082 |a 658.21 SER 
090 0 0 |a HD9980.5   |b SER 2000 
245 1 0 |a SERVICE management and operations   |c Cengiz Hakserver... [et al.]. 
250 0 0 |a 2nd ed. 
260 0 0 |a New Jersey:   |b Prentice Hall,   |c 2000. 
300 |a xx, 584p.;   |c 26cm. 
650 0 0 |a Service industries --   |x Management  
700 1 1 |a Hakserver,   |h Cengiz