Hakserver. (2000). SERVICE management and operations (2nd ed.). New Jersey: Prentice Hall.
Chicago Style CitationHakserver. SERVICE Management and Operations. 2nd ed. New Jersey: Prentice Hall, 2000.
MLA CitationHakserver. SERVICE Management and Operations. 2nd ed. New Jersey: Prentice Hall, 2000.
Warning: These citations may not always be 100% accurate.