When customers think we don't care : ending actions that self-destruct companies, customer service and jobs
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
New York:
McGraw-Hill,
2002.
|
| Subjects: |
TSAM LIBRARY
| Call Number: |
HF5415 5 BUC 2002 |
|---|
| Accession | Item Category | Format | Status | Notes |
|---|
| 0000044106 | Open Shelf | Monographs | AVAILABLE |