00629pamaa2200181 4500 0000034243 20060614090000.0 0071189157 621.385 BAY TK5105.8865 BAY 2001 BAYER Computer telephony demystified : putting CTI, media services and IP telephony to work Michael Bayer. Boston: McGraw-Hill, 2001. xlviii, 765p.: ill.; 24cm. Includes 1 CD-ROM titled " CD-ROM to accompany Computer Telephony Demystified TCI/IP (Computer network protocol) Telephone systems Internet telephony