BAYER. (2001). Computer telephony demystified: Putting CTI, media services and IP telephony to work. Boston: McGraw-Hill.
Chicago Style CitationBAYER. Computer Telephony Demystified: Putting CTI, Media Services and IP Telephony to Work. Boston: McGraw-Hill, 2001.
MLA CitationBAYER. Computer Telephony Demystified: Putting CTI, Media Services and IP Telephony to Work. Boston: McGraw-Hill, 2001.
Warning: These citations may not always be 100% accurate.