http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
Study and implementation of computer telephony technology for a software -based automated answering and interactive machine
A dissertation submitted in partial fulfilment of the requirement of an Honours Degree in Software Engineering at Conventry University under the management and supervision of School of Computing and IT, INTI College Malaysia