APA Citation

JABNOUN. (1999). Rethinking TQM and making it work. Petaling Jaya: Prentice Hall.

Chicago Style Citation

JABNOUN. Rethinking TQM and Making It Work. Petaling Jaya: Prentice Hall, 1999.

MLA Citation

JABNOUN. Rethinking TQM and Making It Work. Petaling Jaya: Prentice Hall, 1999.

Warning: These citations may not always be 100% accurate.