HIAM. (1992). Closing the quality gap: Lessons from America's leading companies. New Jersey: Prentice Hall.
Chicago Style CitationHIAM. Closing the Quality Gap: Lessons From America's Leading Companies. New Jersey: Prentice Hall, 1992.
MLA CitationHIAM. Closing the Quality Gap: Lessons From America's Leading Companies. New Jersey: Prentice Hall, 1992.
Warning: These citations may not always be 100% accurate.