00583pamaa2200193 4500 0000031869 20090826090000.0 090826 eng 9789810124236 (pbk.) BJ1533 PLA 1999 Platt Better ways to express politeness Heidi Platt. 2nd ed. Singapore: Federal pub., 1999. iv, 108p: ill.; 18 cm. Includes bibliographical references and index Conduct of life Etiquette Courtesy -- Juvenile literature