00468pamaa2200169 4500 0000030505 20081216090000.0 0130309842 658.5 HEI HF5415.15 HEI 2001 Heizer Operations management Jay Heizer. 6th ed. London: Prentice Hall, 2001. xxxi, 874p.: ill.; 28cm. Includes 1 CD-ROM titled "Operations management" Production management