00557pamaa2200169 4500 0000029485 20080404090000.0 0814404359 658.3 DES HD58.9 DES 1999 Dess Beyond productivity : how leading companies achieve superior performance by leveraging their human capital Gregory G. Dess and Joseph C. Picken. New York: AMACOM, 1999. xii, 244p.; 24cm. Organizational effectiveness Organizational learning Picken, Joseph C