00610pamaa2200193 4500 0000028829 20100507090000.0 0538882425 658.562 EVA 1999 HD62.15 EVA 1999 Evans The Management and control of quality James R. Evans and William M. Lindsay. 4th ed. Ohio: South-western College Pub., 1999. xxii, 785p.; 24cm. Includes 1diskette titled "The Management and control of quality" Total quality management Quality control Lindsay, William M.