00509pamaa2200181 4500 0000028420 20060609090000.0 0074708163 651.3 HOR HF5547.5 HOR 2000 HORSFALL Office skills : a practical approach Margaret Horsfall and Shirley Cairns. 2nd ed. Sydney: McGraw-Hill, 2000. viii, 519p.: ill.; 24cm. Office management Office practice CAIRNS, Shirley