Services marketing

Main Author: Zeithaml, Valarie A. (Author)
Other Authors: BITNER, Mary Jo
Format: Book
Published: Boston: McGraw Hill, 2000.
Edition:Second edition.
Subjects:


TSAM LIBRARY

Call Number: HD9980 5 ZEI 2000
Accession Item Category Format Status Notes
0000031283 Open Shelf Monographs STORAGE
0000031284 Open Shelf Monographs STORAGE
0000031286 Open Shelf Monographs STORAGE


ICS LIBRARY

Call Number: HD9980 5 ZEI 2000
Accession Item Category Format Status Notes
2000003746 Open Shelf Sabah Monographs AVAILABLE