Services management in Asia Pacific : issues and challenges
Other Authors: | , |
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Format: | Book |
Language: | English |
Published: |
Sintok:
Penerbit Universiti Utara Malaysia,
2008.
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Edition: | 2nd ed. |
Subjects: |
Table of Contents:
- Part 1; Conceptual understanding of services management
- Part 2; Selected country perspectives
- Part 3; Industry case study
- Part 4; Trends and integration