Services management in Asia Pacific : issues and challenges

Other Authors: Jayachandran, Singleton,
Format: Book
Language:English
Published: Sintok: Penerbit Universiti Utara Malaysia, 2008.
Edition:2nd ed.
Subjects:
Table of Contents:
  • Part 1; Conceptual understanding of services management
  • Part 2; Selected country perspectives
  • Part 3; Industry case study
  • Part 4; Trends and integration