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00829pamaa2200193 4500 |
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0000027213 |
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20100506090000.0 |
008 |
100506 eng |
020 |
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|a 9789833827213 (pbk)
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090 |
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|a HD9989.P34
|b SER 2008
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245 |
1 |
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|a Services management in Asia Pacific :
|b issues and challenges
|c C. Jayachandran ... [et al.], editors;
|f executive editor Helen Singleton.
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250 |
0 |
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|a 2nd ed.
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260 |
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|a Sintok:
|b Penerbit Universiti Utara Malaysia,
|c 2008.
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300 |
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|a xxv, 325p.:
|b ill.;
|c 26cm.
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505 |
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|a Part 1; Conceptual understanding of services management -- Part 2; Selected country perspectives -- Part 3; Industry case study -- Part 4; Trends and integration
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650 |
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|a Service industries --
|z Pacific Area
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700 |
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1 |
|a Jayachandran
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700 |
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|a Singleton,
|h Helen
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901 |
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|u www.uum.edu.my
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