Services management in Asia Pacific : issues and challenges

Other Authors: Jayachandran, Singleton,
Format: Book
Language:English
Published: Sintok: Penerbit Universiti Utara Malaysia, 2008.
Edition:2nd ed.
Subjects:
LEADER 00829pamaa2200193 4500
001 0000027213
005 20100506090000.0
008 100506 eng
020 0 0 |a 9789833827213 (pbk)  
090 0 0 |a HD9989.P34   |b SER 2008 
245 1 0 |a Services management in Asia Pacific :   |b issues and challenges   |c C. Jayachandran ... [et al.], editors;   |f executive editor Helen Singleton. 
250 0 0 |a 2nd ed. 
260 0 0 |a Sintok:   |b Penerbit Universiti Utara Malaysia,   |c 2008. 
300 |a xxv, 325p.:   |b ill.;   |c 26cm. 
505 0 0 |a Part 1; Conceptual understanding of services management -- Part 2; Selected country perspectives -- Part 3; Industry case study -- Part 4; Trends and integration 
650 0 0 |a Service industries --   |z Pacific Area  
700 1 1 |a Jayachandran  
700 1 1 |a Singleton,   |h Helen  
901 |u www.uum.edu.my