Customer service : career success through customer satisfaction
Main Author: | |
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Format: | Book |
Published: |
New Jersey:
Prentice Hall,
1997.
|
Subjects: |
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---|---|---|---|
001 | 0000025078 | ||
005 | 20091123090000.0 | ||
020 | 0 | 0 | |a 0135766958 |
082 | |a 658.812 TIM | ||
090 | 0 | 0 | |a HF5415.5 |b TIM 1998 |
100 | 1 | 0 | |a Timm |
245 | 1 | 0 | |a Customer service : |b career success through customer satisfaction |c Paul R. Timm. |
260 | 0 | 0 | |a New Jersey: |b Prentice Hall, |c 1997. |
300 | |a vi, 215p.; |c 23cm. | ||
650 | 0 | 0 | |a Customer services |
650 | 0 | 0 | |a Consumer satisfaction |