Customer service : career success through customer satisfaction

Main Author: Timm
Format: Book
Published: New Jersey: Prentice Hall, 1997.
Subjects:
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020 0 0 |a 0135766958  
082 |a 658.812 TIM 
090 0 0 |a HF5415.5   |b TIM 1998 
100 1 0 |a Timm  
245 1 0 |a Customer service :   |b career success through customer satisfaction   |c Paul R. Timm. 
260 0 0 |a New Jersey:   |b Prentice Hall,   |c 1997. 
300 |a vi, 215p.;   |c 23cm. 
650 0 0 |a Customer services  
650 0 0 |a Consumer satisfaction