Timm. (1997). Customer service: Career success through customer satisfaction. New Jersey: Prentice Hall.
Chicago Style CitationTimm. Customer Service: Career Success Through Customer Satisfaction. New Jersey: Prentice Hall, 1997.
MLA CitationTimm. Customer Service: Career Success Through Customer Satisfaction. New Jersey: Prentice Hall, 1997.
Warning: These citations may not always be 100% accurate.