The management of service operations

Main Author:	WRIGHT
Format:	Book
Published:	London: Cassell, 1999.
Subjects:	Management -- > Service operations

Similar Items

SERVICE management and operations
Published: (2000)

Operations management
by: LEE
Published: (1994)

Case studies in service operations
by: Colley
Published: (1996)

Operations management : an integrated approach
by: Reid, R. Dan
Published: (2024)

Service management : operations, strategy, and information technology
by: Fitzsimmons
Published: (2008)

Service management : operations, strategy, information technology
by: Fitzsimmons
Published: (2011)

Service management : operations, strategy, and information technology
by: Fitzsimmons
Published: (2001)

Factors that influence the service recovery performance : a study in Bauchi Specialist Hospital in Negeria
by: Aminu Adamu Faggo
Published: (2012)

Operations and supply management : the core
by: Jacobs
Published: (2010)

Operations and supply chain management
by: Jacobs
Published: (2011)

Operations and supply chain management
by: Jacobs, F. Robert
Published: (2014)

Operations and supply chain management
by: Jacobs, F. Robert
Published: (2021)

Quality management in the service industry
by: STEBBING
Published: (1990)

Introduction to operations and supply chain management
by: Bozarth
Published: (2013)

Introduction to operations and supply chain management
by: Bozarth
Published: (2008)

The service/quality solution : using service management to gain competitive advantage
by: COLLIER
Published: (1994)

Principles of operations management
by: GALLOWAY
Published: (1998)

Cost management for profitable food and beverage operations
by: MORRISON
Published: (1998)

Student resource CD-ROM to accompany service management [ Operations, strategy and information technology
by: Fitzsimmons
Published: (2008)

Services marketing : people, technology, strategy
by: LOVELOCK
Published: (2001)

Service marketing
by: RUST
Published: (1996)

Services marketing
by: Kurtz
Published: (1998)

Quality of service : making it really work
by: EDVARDSSON
Published: (1994)

Research methods in service industry management
by: JOHNS
Published: (1998)

Study guide for use with : operations management
by: Stevenson
Published: (2001)

OPERATION room [

Students' perceived service quality and satisfaction: The case of dinning environment at INTI International University
by: Hung Hwee Li
Published: (2010)

Operations research : an introduction
by: Taha
Published: (2007)

Operations research : an introduction
by: Taha
Published: (2011)

Operations research : an introduction
by: Taha
Published: (2003)

Operational amplifier : characteristics and applications
by: IRVINE
Published: (1994)

Operations research : an introduction
by: Taha
Published: (1997)

Operations research : an introduction
by: Taha
Published: (1995)

Operations research [ an introduction
by: Taha
Published: (2007)

Operations research : applications and algorithms
by: Winston
Published: (1994)

Operations research : an introduction
by: Taha, Hamdy A.
Published: (2017)

Customer service
by: Rokes, Beverly
Published: (2001)

Simulation inventory control
by: BROOKS
Published: (2001)

Service quality
by: Zeithaml
Published: (2004)

Services marketing
by: Zeithaml, Valarie A.
Published: (2000)