The management of service operations

Main Author: WRIGHT
Format: Book
Published: London: Cassell, 1999.
Subjects:
LEADER 00539pamaa2200169 4500
001 0000023128
005 20060605090000.0
020 0 0 |a 0304705284  
082 |a 658 WRI 
090 0 0 |a HD31   |b WRI 1999 
100 1 0 |a WRIGHT  
245 1 4 |a The management of service operations   |c J. Nevan Wright. 
260 0 0 |a London:   |b Cassell,   |c 1999. 
300 |a xii, 239p.:   |b ill.;   |c 25cm. 
500 0 0 |a Includes 1 CD-Rom titled "The Management of Service Operations" 
504 0 0 |a Includs bibliographical references and index 
650 0 0 |a Management --   |x Service operations