The management of service operations
| Main Author: | |
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| Format: | Book |
| Published: |
London:
Cassell,
1999.
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| Subjects: |
| Item Description: | Includes 1 CD-Rom titled "The Management of Service Operations" |
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| Physical Description: | xii, 239p.: ill.; 25cm. |
| Bibliography: | Includs bibliographical references and index |
| ISBN: | 0304705284 |