Research methods in service industry management

Main Author: JOHNS
Other Authors: Ross,
Format: Book
Published: London: Cassel, 1998.
Subjects:
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020 0 0 |a 0304335126  
082 |a 658.57 JOH 
090 0 0 |a HD30.4   |b JOH 1998 
100 1 0 |a JOHNS  
245 1 0 |a Research methods in service industry management   |c Nick Johns and Ross Darren Lee-. 
260 0 0 |a London:   |b Cassel,   |c 1998. 
300 |a ix, 196p.:   |b ill.;   |c 25cm. 
504 0 0 |a Includes bibliographical references and index 
650 0 0 |a Service industry --   |x Management --   |x Research --   |x Methodology  
700 1 1 |a Ross,   |h Darren Lee-