JOHNS, & Ross. (1998). Research methods in service industry management. London: Cassel.
Chicago Style CitationJOHNS, and Ross. Research Methods in Service Industry Management. London: Cassel, 1998.
MLA CitationJOHNS, and Ross. Research Methods in Service Industry Management. London: Cassel, 1998.
Warning: These citations may not always be 100% accurate.