The customer service training tool kit : 60 activities for delivering super service to customer
Main Author: | |
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Other Authors: | |
Format: | Book |
Published: |
New York:
McGraw-Hill,
2000.
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Subjects: |
LEADER | 00546pamaa2200157 4500 | ||
---|---|---|---|
001 | 0000022992 | ||
005 | 20060704090000.0 | ||
020 | 0 | 0 | |a 0079137733 (hbk) |
090 | 0 | 0 | |a HF5415.5 |b GEE 2000 |
100 | 1 | 0 | |a GEE |
245 | 1 | 4 | |a The customer service training tool kit : |b 60 activities for delivering super service to customer |c Val Gee and Jeff Gee. |
260 | 0 | 0 | |a New York: |b McGraw-Hill, |c 2000. |
300 | |a ix, 365p.: |b ill.; |c 29cm. | ||
650 | 0 | 0 | |a Customer services -- |z United States |
650 | 0 | 0 | |a Employees -- |x Training of -- |z United States |
700 | 1 | 1 | |a GEE, |h Jeff |