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The customer service training tool kit : 60 activities for delivering super service to customer

Main Author: GEE
Other Authors: GEE,
Format: Book
Published: New York: McGraw-Hill, 2000.
Subjects:
Customer services -- > United States
Employees -- > Training of -- > United States
Physical Description:ix, 365p.: ill.; 29cm.
ISBN:0079137733 (hbk)

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