Keeping customers for life
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
California:
Kogan Page,
1992.
|
| Series: | Better management skills
|
| Subjects: |
| LEADER | 00490pamaa2200181 4500 | ||
|---|---|---|---|
| 001 | 0000021988 | ||
| 005 | 20091005090000.0 | ||
| 020 | 0 | 0 | |a 0749409444 |
| 082 | |a 658.812 GER | ||
| 090 | 0 | 0 | |a HF5415.5 |b GER 1992 |
| 100 | 1 | 0 | |a GERSON |
| 245 | 1 | 0 | |a Keeping customers for life |c Richard F. Gerson. |
| 260 | 0 | 0 | |a California: |b Kogan Page, |c 1992. |
| 300 | |a 87p.; |c 22cm. | ||
| 440 | 0 | 0 | |a Better management skills |
| 650 | 0 | 0 | |a Customer services |
| 650 | 0 | 0 | |a Customer relations |
| 650 | 0 | 0 | |a Consumer satisfaction |