00601pamaa2200181 4500 0000020202 20070205090000.0 0471970999 (cloth : acid-free paper) 338.4791 QUA G155.A1 QUA 1997 QUALITY management in urban tourism edited by Peter E. Murphy. Chichester: John Wiley, c1997. xii, 297p.: ill., maps; 25cm. International western geographical series Includes bibliographical references and index Tourist trade Cities and towns Murphy, Peter E.