00703pamaa2200205 4500 0000020131 20190809090000.0 075061823X 9780750618236 (pbk.) 658.562 BEL 1998 HD62.15 BEL 1998 BELL, Desmond author Managing quality Desmond Bell, Philip McBride, George Wilson. Oxford: Butterworth Heinemann, 1994. xvi, 236 pages: illustrations; 24 cm. "Published in association with the Institute of Management." Total quality management McBride, Philip Wilson, George Institute of Management (Foundation : Corby, England)