APA Citation

Oakland, & Porter. (1994). Cases in total quality management. Oxford: Butterworth Heinemann.

Chicago Style Citation

Oakland, and Porter. Cases in Total Quality Management. Oxford: Butterworth Heinemann, 1994.

MLA Citation

Oakland, and Porter. Cases in Total Quality Management. Oxford: Butterworth Heinemann, 1994.

Warning: These citations may not always be 100% accurate.