Oakland, & Morris. (1997). TQM: A pictorial guide for managers. Oxford: Butterworth Heinemann.
Chicago Style CitationOakland, and Morris. TQM: A Pictorial Guide for Managers. Oxford: Butterworth Heinemann, 1997.
MLA CitationOakland, and Morris. TQM: A Pictorial Guide for Managers. Oxford: Butterworth Heinemann, 1997.
Warning: These citations may not always be 100% accurate.