APA Citation

Oakland, & Morris. (1997). TQM: A pictorial guide for managers. Oxford: Butterworth Heinemann.

Chicago Style Citation

Oakland, and Morris. TQM: A Pictorial Guide for Managers. Oxford: Butterworth Heinemann, 1997.

MLA Citation

Oakland, and Morris. TQM: A Pictorial Guide for Managers. Oxford: Butterworth Heinemann, 1997.

Warning: These citations may not always be 100% accurate.