APA Citation

CROSBY. (1979). Quality is free: The art of making quality certain. New York: McGraw Hill.

Chicago Style Citation

CROSBY. Quality Is Free: The Art of Making Quality Certain. New York: McGraw Hill, 1979.

MLA Citation

CROSBY. Quality Is Free: The Art of Making Quality Certain. New York: McGraw Hill, 1979.

Warning: These citations may not always be 100% accurate.