APA Citation

EDVARDSSON, Thomasson,, & Ovretveit. (1994). Quality of service: Making it really work. London: McGraw Hill.

Chicago Style Citation

EDVARDSSON, Thomasson, and Ovretveit. Quality of Service: Making It Really Work. London: McGraw Hill, 1994.

MLA Citation

EDVARDSSON, Thomasson, and Ovretveit. Quality of Service: Making It Really Work. London: McGraw Hill, 1994.

Warning: These citations may not always be 100% accurate.