Quality without tears : the art of hassle-free management

Main Author: CROSBY
Format: Book
Published: New York: McGraw Hill, 1984.
Subjects:
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020 0 0 |a 007014530X  
082 |a 658.562 CRO 1984 
090 0 0 |a TS156.6   |b CRO 1984 
100 1 0 |a CROSBY  
245 1 0 |a Quality without tears :   |b the art of hassle-free management   |c Philip B. Crosby. 
260 0 0 |a New York:   |b McGraw Hill,   |c 1984. 
300 |a xi, 205p.:   |b 21cm. 
650 0 0 |a Quality assurance