Delivering customer service : how to win a competitive edge through managing customer relationships successfully
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
Hong Kong:
Grolier International,
1999.
|
| Series: | Grolier business library
|
| Subjects: |
| LEADER | 00479pamaa2200145 4500 | ||
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| 005 | 20090525090000.0 | ||
| 020 | 0 | 0 | |a 0717297403 |
| 090 | 0 | 0 | |a HF1001 |b GRO 1999 |
| 100 | 1 | 0 | |a PAYNE |
| 245 | 1 | 0 | |a Delivering customer service : |b how to win a competitive edge through managing customer relationships successfully |c Shelia Payne. |
| 260 | 0 | 0 | |a Hong Kong: |b Grolier International, |c 1999. |
| 300 | |a 188p.: |b 25cm. | ||
| 440 | 0 | 0 | |a Grolier business library |
| 650 | 0 | 0 | |a Customer relations |