00488pamaa2200157 4500 0000019047 20190809090000.0 0201427893 9780201427899 (pbk.) 658.5 WAT 1996 HF5415.15 WAT 1996 Waters, Donald author Operations management : producing goods and services Donald Waters. England: Addison Wesley, 1996. v, 698 pages: illustrations; 24 cm. Production management