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|a 658.562 OAK
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|a HD62.15
|b OAK 1995
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|a Oakland
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|a Total quality management :
|b text with cases
|c John S. Oakland ; case study co-author Leslie J. Porter.
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| 260 |
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|a Oxford, England:
|b Butterworth-Heinemann,
|c 1995.
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| 300 |
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|a x, 370p.:
|b ill.;
|c 24cm.
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|a Bibliography: p.[357-363]
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|a Total quality management
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|a Quality control
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|a Porter,
|h Leslie J.
|
