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Total quality management : text with cases

Main Author: Oakland
Other Authors: Porter,
Format: Book
Published: Oxford, England: Butterworth-Heinemann, 1995.
Subjects:
Total quality management
Quality control
Item Description:Bibliography: p.[357-363]
Physical Description:x, 370p.: ill.; 24cm.
ISBN:0750621249 / 0750689250 (pbk)

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