Oakland, & Porter. (1995). Total quality management: Text with cases. Oxford, England: Butterworth-Heinemann.
Chicago Style CitationOakland, and Porter. Total Quality Management: Text With Cases. Oxford, England: Butterworth-Heinemann, 1995.
MLA CitationOakland, and Porter. Total Quality Management: Text With Cases. Oxford, England: Butterworth-Heinemann, 1995.
Warning: These citations may not always be 100% accurate.