Quality customer service for front line staff
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
California:
Kogan Page,
1993.
|
| Series: | Better management skills
|
| Subjects: |
| LEADER | 00435pamaa2200157 4500 | ||
|---|---|---|---|
| 001 | 0000018923 | ||
| 005 | 20091005090000.0 | ||
| 020 | 0 | 0 | |a 074941247X |
| 082 | |a 658.812 MAR | ||
| 090 | 0 | 0 | |a HF5415.5 |b MAR 1993 |
| 100 | 1 | 0 | |a MARTIN |
| 245 | 1 | 0 | |a Quality customer service for front line staff |c William B. Martin. |
| 260 | 0 | 0 | |a California: |b Kogan Page, |c 1993. |
| 300 | |a 96p.: |b 22cm. | ||
| 440 | 0 | 0 | |a Better management skills |
| 650 | 0 | 0 | |a Customer relations |