OLIVER. (1997). Satisfaction: A behavioral perspective on the consumer. New York: McGraw Hill.
Chicago Style CitationOLIVER. Satisfaction: A Behavioral Perspective On the Consumer. New York: McGraw Hill, 1997.
MLA CitationOLIVER. Satisfaction: A Behavioral Perspective On the Consumer. New York: McGraw Hill, 1997.
Warning: These citations may not always be 100% accurate.