At you service : calamities, catastrophes, and other curiosities of customer service
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
New York:
John Wiley,
1998.
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| Subjects: |
| LEADER | 00467pamaa2200157 4500 | ||
|---|---|---|---|
| 001 | 0000018421 | ||
| 005 | 20091005090000.0 | ||
| 020 | 0 | 0 | |a 0471255424 |
| 082 | |a 658.812 BEC | ||
| 090 | 0 | 0 | |a HF5415.5 |b BEC 1998 |
| 100 | 1 | 0 | |a BECKER |
| 245 | 1 | 0 | |a At you service : |b calamities, catastrophes, and other curiosities of customer service |c Hal Becker. |
| 260 | 0 | 0 | |a New York: |b John Wiley, |c 1998. |
| 300 | |a xxi, 258p.: |b 23cm. | ||
| 650 | 0 | 0 | |a Customer relations |
| 650 | 0 | 0 | |a Customer services |