Quality management in the service industry
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
New York:
Ellis Horwood,
1990.
|
| Subjects: |
| LEADER | 00461pamaa2200157 4500 | ||
|---|---|---|---|
| 001 | 0000018347 | ||
| 005 | 20060619090000.0 | ||
| 020 | 0 | 0 | |a 0137472633 |
| 082 | |a 658.562 STE | ||
| 090 | 0 | 0 | |a HD62.15 |b STE 1990 |
| 100 | 1 | 0 | |a STEBBING |
| 245 | 1 | 0 | |a Quality management in the service industry |c Lionel Stebbing. |
| 260 | 0 | 0 | |a New York: |b Ellis Horwood, |c 1990. |
| 300 | |a 178p.: |b 23cm. | ||
| 504 | 0 | 0 | |a Bibliography: p. [174]-175 |
| 650 | 0 | 0 | |a Service industries -- |x Management (Quality) |