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Quality management in the serv...
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Quality management in the service industry
Main Author:
STEBBING
Format:
Book
Published:
New York:
Ellis Horwood,
1990.
Subjects:
Service industries --
>
Management (Quality)
Holdings
Description
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Physical Description:
178p.: 23cm.
Bibliography:
Bibliography: p. [174]-175
ISBN:
0137472633
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