APA Citation

STEBBING. (1990). Quality management in the service industry. New York: Ellis Horwood.

Chicago Style Citation

STEBBING. Quality Management in the Service Industry. New York: Ellis Horwood, 1990.

MLA Citation

STEBBING. Quality Management in the Service Industry. New York: Ellis Horwood, 1990.

Warning: These citations may not always be 100% accurate.