HEIZER, & Nathan. (1998). Cases in total quality management: Manufacturing and services. Ohio: South Western.
Chicago Style CitationHEIZER, and Nathan. Cases in Total Quality Management: Manufacturing and Services. Ohio: South Western, 1998.
MLA CitationHEIZER, and Nathan. Cases in Total Quality Management: Manufacturing and Services. Ohio: South Western, 1998.
Warning: These citations may not always be 100% accurate.