Cover Image

QR Code

Cooperate to compete : building agile business relationships

Main Author:	PREISS
Other Authors:	GOLDMAN,, Nagel,
Format:	Book
Published:	New York: Van Nostrand Reinhold, 1996.
Subjects:	Organizational change Customer services Competition

Similar Items

Against the flow : a new strategic framework for business success in the 21st century
by: TUVAL
Published: (1999)

Competing for the future
by: Hamel
Published: (1996)

Competitive advantage : creating and sustaining superior performance
by: Porter
Published: (1985)

Competitive strategy : a distance learning programme
by: KAY
Published: (2001)

Competing on the edge : strategy as structured chaos
by: BROWN
Published: (1998)

The discipline of market leaders : choose your customers, narrow your focus, dominate your market
by: TREACY
Published: (1995)

How market leaders grow faster than their markets
by: Velthuis, Carol
Published: (2010)

Structural holes : the social structure of competition
by: BURT
Published: (1992)

Transforming the company : manage change, compete and win
by: COULSON-THOMAS
Published: (2002)

CORE competency-based strategy
Published: (1997)

The seven deadly skills of competing
by: ESSINGER
Published: (1999)

How companies win : profiting from demand-driven business models no matter what business you're in
by: Kash
Published: (2010)

ORGANIZATIONAL Learning and competitive advantage
Published: (1996)

Perfect phrases for customer service : hundreds of tools, techniques, and scripts for handling any situation
by: Bacal
Published: (2005)

Technology and quality : change in the workplace
by: DAWSON
Published: (1996)

A sense of urgency
by: Kotter
Published: (2008)

An experiential approach to organization development
by: HARVEY
Published: (2001)

The Atomic corporation : a rational proposal for uncertain times
by: CAMRASS
Published: (2001)

Organization development and change
by: Cummings
Published: (2001)

Organization development : the process of leading organizational change
by: Anderson, Donald L.
Published: (2012)

An experiential approach to organization development
by: Brown, Donald R.
Published: (2011)

Organization development : the process of leading organizational change
by: Anderson, Donald L.
Published: (2020)

Organization development : the process of leading organizational change
by: Anderson, Donald L.
Published: (2017)

Customer service : business 2000
by: ROKES
Published: (2002)

Customer equity : building and managing relationships as valuable assets
by: BLATTBERG
Published: (2001)

Managing change : cases and concepts
by: Jick
Published: (2003)

Quality : sustaining customer service
by: TAYLOR
Published: (1993)

At you service : calamities, catastrophes, and other curiosities of customer service
by: BECKER
Published: (1998)

Anytime, anywhere : how the best bricks-and-clicks businesses deliver seamless service to their customers
by: Spector
Published: (2002)

Services marketing : people, technology, strategy
by: LOVELOCK
Published: (2001)

Customers run your company, they pay the bills!
by: Kearney

Customer service : skills for success
by: Lucas
Published: (2009)

Customer service
by: Rokes, Beverly
Published: (2001)

Service quality
by: Zeithaml
Published: (2004)

Covert processes at work : managing the five hidden dimensions of organizational change
by: Marshak
Published: (2006)

Transitioning to agility : creating the 21st century enterprise
by: GUNNESON
Published: (1997)

Reengineering the corporation : a manifesto for business revolution
by: Hammer
Published: (1993)

Service marketing
by: RUST
Published: (1996)

Services marketing
by: Kurtz
Published: (1998)

Exploring strategic change
by: Balogun
Published: (2008)