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Service level agreements :
Holdings
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Service level agreements : measuring cost and quality in service relationships
Main Author:
HILES
Format:
Book
Published:
London:
Chapman & Hall,
1993.
Subjects:
Total quality management
Service industries --
>
Quality control
Service industries --
>
Cost control
Service-level agreements
Holdings
Description
Preview
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Staff View
TSAM LIBRARY
Call Number:
HD62 15 HIL 1993
Accession
Item Category
Format
Status
Notes
0000015803
Open Shelf
Monographs
AVAILABLE
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