00724pamaa2200193 4500 0000017586 20060613090000.0 0071134034 658.4 JOI HD62.15 JOI 1994 JOINER Fourth generation management : the new business consciousness, how the evolution of management and the revolution in quality are converging Brian L. Joiner in collaboration with Sue Reynard : with contributions from Yukihiro Ando ... [et al.]. New York: McGraw Hil, 1994. xiii, 289p.: 23cm. Strategic planning Total quality management Organizational change Reynard, Sue Ando, Yukihiro